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Repair History

Bb Learn Outage

Sunday, August 31, 2014 - 6:00 AM

Learn9 was restored to regular operation for all locations on Sunday, August 31, 2014 at 8:28:35 AM. There will be a brief outage for system maintenance.

Bb Learn Outage

Friday, August 29, 2014 - 5:00 AM

Learn9 was restored to regular operation for Drexel University on Friday, August 29, 2014 at 5:30 AM. There will be a brief outage for system maintenance.

Drexel Banner and Web Financial Outage

Sunday, August 24, 2014 - 6:00 AM

Banner was restored to regular operation for all locations on Sunday, August 24, 2014 at 10:00 AM. Due to critical system maintenance, all Administrative systems including Banner and Web Financials will be unavailable Sunday August 24, 2014 from 6 am - 12 pm. We apologize for this inconvenience.

Banner, Web Financials, Portal and Reporting Outage

Sunday, August 17, 2014 - 6:00 AM

Administrative Systems was restored to regular operation for all locations on Sunday, August 17, 2014 at 11:00 AM. Due to critical system maintenance, all Banner, Web Financial and Reporting systems will be unavailable Sunday August 17, 2014 from 6 am - 12 pm. We apologize for this inconvenience.

RT - Request Tickets

Wednesday, August 13, 2014 - 8:30 AM

RT Ticket System was restored to regular operation for all locations on Thursday, August 14, 2014 at 4:28:52 PM. IRT's ticket system for submitting requests and reporting problems, RT system, is accepting user email; however tech staff and system admins are experiencing slow/intermittent access to view them. There will be a delay in responses to user requests until the problem is resolved.

Outage Drexel Banner and Portal

Sunday, August 10, 2014 - 6:00 AM

A planned outage has been scheduled for Banner at all locations from Sunday, August 10, 2014 at 6:00 AM until Sunday, August 10, 2014 at 12:00 AM. Due to critical system maintenance, all Administrative systems including Banner, Web Financials and Portals will be unavailable Sunday August 10, 2014 from 6 am - 12 pm. We apologize for this inconvenience.

CSGold service problem

Wednesday, August 6, 2014 - 10:02 AM

CBORD CSGold was restored to regular operation for all locations on Wednesday, August 06, 2014 at 10:38 AM. We are actively working with support vendor to restore service.

Medaille Banner and Web Financials Outage

Sunday, August 3, 2014 - 6:00 AM

Banner was restored to regular operation for Medaille College on Tuesday, August 05, 2014 at 1:33:19 PM. Due to critical system maintenance, all Administrative systems including Banner and Web Financials will be unavailable Sunday August 3, 2014 from 6 am - 12 pm. We apologize for this inconvenience.

Cabrini Banner and Web Financials Outage

Sunday, July 27, 2014 - 6:00 AM

Banner was restored to regular operation for Cabrini College on Tuesday, August 05, 2014 at 1:35:08 PM. Due to critical system maintenance, all Administrative systems including Banner and Web Financials will be unavailable Sunday July 27, 2014 from 6 am - 12 pm. We apologize for this inconvenience.