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Repair History

Bb Learn Outage

Monday, April 21, 2014 - 5:30 AM

Learn9 was restored to regular operation for All partner school locations on Monday, April 21, 2014 at 5:58:11 AM. There will be a brief outage for system maintenance.

GSA Update

Saturday, April 19, 2014 - 8:00 PM

Google Search Appliance was restored to regular operation for Korman Ctr basement on Saturday, April 19, 2014 at 8:53 PM. A needed update will be applied to the Google Search Appliance which will require the indexes to be rebuilt, during which results will not show.

Security Patching for Windows Servers

Friday, April 18, 2014 - 10:00 PM

Windows server patching was restored to regular operation for no specific location on Saturday, April 19, 2014 at 9:37:13 AM. Applying Security patches for all PRODUCTION Windows servers with the following roles: application servers, CBORD MICROS, file servers, infrastructure servers, SiteCore, Sophos, SQL and web servers.

Bb Learn Outage

Friday, April 18, 2014 - 5:30 AM

Learn9 was restored to regular operation for All partner school locations on Friday, April 18, 2014 at 5:57:51 AM. There will be a brief outage this morning to allow for important system maintenance.

Blackberry Enterprise Services

Wednesday, April 16, 2014 - 5:22 AM

Blackberry Server was restored to regular operation for all locations on Wednesday, April 16, 2014 at 8:18 PM. Blackberry devices are currently unable to send/receive email. Working with Blackberry support to restore services.

Bb Learn Outage

Tuesday, April 15, 2014 - 5:30 AM

Learn9 was restored to regular operation for All partner school locations on Tuesday, April 15, 2014 at 5:44:53 AM. There will be a brief outage this morning for important maintenance.

Bb Learn Outage

Sunday, April 13, 2014 - 6:00 AM

Learn9 was restored to regular operation for Neumann University on Sunday, April 13, 2014 at 8:00:06 AM. There will be a brief outage for system maintenance.

Learn Outage

Sunday, March 30, 2014 - 6:00 AM

Learn9 was restored to regular operation for all locations on Sunday, March 30, 2014 at 6:43:12 AM. Due to a critical patch that is required, Learn will be unavailable this Sunday March 30, 2014 from 6-8 am. We apologize for the inconvenience.

Learn Partner School - Outage

Thursday, March 27, 2014 - 7:01 PM

Learn9 was restored to regular operation for All partner school locations on Thursday, March 27, 2014 at 8:21:40 PM. Learn Partner school system crashed. It is currently being reviewed.

Security Patching for Test Windows Servers

Wednesday, March 26, 2014 - 10:00 PM

A planned outage has been scheduled for Windows server patching at all locations from Wednesday, March 26, 2014 at 10:00 PM until Thursday, March 27, 2014 at 5:00 AM.

RT Upgrade

Tuesday, March 25, 2014 - 5:00 AM

RT Ticket System was restored to regular operation for all locations on Tuesday, March 25, 2014 at 7:11:35 AM.