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Scheduling Appointments and Intake

Scheduling

Scheduling an Intake

Our clinic staff will answer your questions and provide you with detailed information about our services. If we are unavailable at the time you call, please leave a message and our clinic staff will contact you when they return. Our phone number is 215.553.7128.

When you call the following will occur:

  • A staff member will ask you a series of questions to determine preliminarily whether or not your concerns are within the scope of what we treat at our Center
  • If your concerns are possibly treatable at our Center your information will be taken and you will be placed on a waitlist* for intake
  • If your concerns are not treatable at our Center other facilities may be suggested

*The length of the waitlist varies but we will make every effort to assist you as soon as possible.

A graduate student will contact you to schedule an initial appointment. This person may or may not be the clinician you end up seeing at our facility. The purpose of intake sessions is to gather data to help us confirm whether or not we are a good fit for your needs. There is no cost for the intake and if we determine that we are not a good fit for your needs, we will attempt to provide you with appropriate referral options.

What to Expect When You Come for Your Intake

When you arrive at the PSC, please go to the receptionist desk, check in and pick up paperwork to be completed. If you would like to review or complete some of our forms ahead of time, they can be printed from the following link:

Your intake evaluator will take you to a private room to review our consent forms, talk with you about what brought you to our facility and ask a series of questions beyond your immediate concerns in order to put those concerns into a broader context.

The primary goal of the PSC is student training and therefore, ALL SESSIONS are recorded in both video and audio format.

After Intake

Your intake evaluator will contact you to discuss whether or not we can serve you, and if so, which of our assessment or treatment teams would be most appropriate to suit your needs. If we are unable to serve you he or she will either provide you with referrals.

While we may have services appropriate to assess or treat your concerns, we may or may not have openings on the team at the time immediately after your intake. If there is a waitlist for the team you are assigned to, you may discuss your options to either wait for services, or be referred elsewhere with your intake evaluator.

Referring to the PSC

The Drexel Psychological Services Center welcomes referrals from agencies and professionals. However, prior to scheduling an intake we must hear first hand from the prospective client that he/she is interested in potentially receiving services at our facility.