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Technology Resources

Drexel is one of the most technologically advanced Universities in the nation. Below are some resources for you to use while you are here at Drexel:

  • Lap-top Rental/Purchasing Computers/Fixing Computers

Creese Student Center – Information Desk
The Creese Information Desk has eight laptops with wireless capabilities for use by students for two-hour intervals on a first-come, first-serve basis.  Just bring your DragonCard and sign one out!

The Computer Fixer

Fixing Computers
Looking for help with your troublesome computer, then an on campus option for you is the Computer Fixer. The Computer Fixer service center is located on University City campus.  Students receive discounted pricing; university ID required.  You can reach the Computer Fixer by calling 215-387-5900 or “place a service request” at www.thecomputerfixer.com  

Laptop Rental
You can also rent laptops from the computer fixer for up to 7 days with your Drexel Id. Call 215-387-5900 or stop by the Computer Fixer office in the lower level of the Korman Building.

Drexel Libraries

Hagerty Library and Hahnemann Library have laptop computers, which can connect to the wireless University network (DragonFly). Laptops may be used only within the Library.

Eligible borrowers:
Drexel University students, faculty, residents and staff with Drexel ID and in good standing; excessive fines or outstanding overdues will block borrowing of laptops.

Circulation:
At Hagerty Library, laptops are checked out from the Circulation Desk (1st floor).  At Hahnemann Laptops are checked out from the Circulation Desk (2nd floor). Borrowers will be required to sign a borrowing card, but do not have to leave their Drexel ID card.

  • Laptops may be checked out for up to 3 hours, for in-house use; latest possible time due each day will be one hour before closing of service desk.
  • One laptop per person.
  • Laptops should never be left unattended.
  • A borrower is responsible for the laptop checked out on his/her library account.
  • Report any loss or damage IMMEDIATELY.
  • Leaving the Library with a laptop will result in an automatic fine of $65.00. 
  • Keep food and drink away from laptops.  There is an automatic $65 fine for having food or drinks near a library laptop.  

For more information on the Libraries’ laptop rental process, please go to: http://www.library.drexel.edu/services/laptops.html.

TechServ – Drexel Student Organization

Looking to donate your old computer, then consider TechServ. TechServ is a student organization at Drexel University. We are comprised of students of all majors and are all volunteers. All Drexel students are welcome to join TechServ, regardless of prior technical knowledge.

Our mission is to help bridge the Digital Divide in the Philadelphia area, which we primarily do by refurbishing computers and donating them to non-profit organizations in need. Our other activities include technology-related workshops, hosting student-organization websites, and organizing fun events throughout the year.

For more information on Techserv, please go to: http://www.dusers.drexel.edu/techserv/aboutus/

Information Resources and Technology (IRT)

Purchasing Computers and Printers
IRT offers discounts on popular computer and printer brands such as Dell, Lexmark and Apple to Drexel students, faculty, and staff.

Help Desk
The Korman Help Desk is located on the first floor of the Korman Computing Center on Drexel's University City campus. The Help Desk is staffed whenever the building is open 7 days per week except during term breaks. Regular hours are:

  • Monday-Thursday (7:30 am until 9:00 pm)
  • Friday (7:30 am until 7:00 pm--5:00 pm in summer term)
  • Saturday (9:00 am until 5:00 pm--Closed during summer term)
  • Sunday (3:00 pm until 9:00 pm)

Note: While the Help Desk is open in the evening according to the above schedule, most professional staff members at Korman leave the office around 5:00 pm. Therefore, any computer issues that require the assistance of a professional staff member after 5:00 pm might not be resolved until the following business day.

  • Free Software

Drexel students, faculty, and staff can download licensed software from IRT's secure software server.
You can also purchase software at very low prices through Drexel's affiliation with JourneyEd and e-Academy. Purchasing CD media is optional but strongly recommended. You will find these links by going to DrexelOne and clicking the Drexel tab.

Free

Licensed software is free to Drexel Faculty, Staff and Students by downloading from a secure software site, https://software.drexel.edu. Users must login to download software.

Need help logging in? Instructions for logging in are available.

Discounted Prices

Microsoft Office, Adobe and more
The Drexel Community can also purchase software and/or CD Media at very low prices through Drexel's affiliation with the following vendors:

A/V Equipment Rental and Services

Instructional Media Services (IMS)
IMS provides on-site assistance with media-equipped classrooms.  Most classrooms are outfitted with computer projection systems. Some supplemental equipment is located in easily-accessed equipment closets throughout campus. This equipment includes:

    • Video Cameras
    • Voice Recorders
    • Lighting Kits
    • VGA Cables
    • Mics and Speakers for small scale meetings and events
    • MAC Adapters

For immediate assistance or to get a more detailed list of the AV items IMS rents to students and faculty, contact the IMS Main Office at 215-895-2925 or visit them in MacAlister Hall Room 4007.

Drexel University Student Technicians (DUST)

Does your event require a microphone? Sound equipment? If yes, then you need to contact Drexel University Student Technicians (DUST). DUST is a group composed of Drexel University students, hired by the Event Services Office to assist with audio visual support for University City Main Campus events. Any organization that has an event on the University City Main Campus can utilize DUST services at a fraction of the cost of hiring an external sound company. In fact, student organizations recognized by the Office of Campus Activities may request some of the DUST services for free.

How do I request DUST services?

  • First, you must be sure to RESERVE your event space with the Event Services Office.
  • A DUST Request Form should be submitted to the Event Services Office (10) business days prior to the proposed event. This is to ensure sufficient processing time for the services needed. Request submitted (5) business days, or less, advance will be assessed service fee or may not be able to be accommodated.
  • Contact DUST at 215-895-1330 two days prior to your event to confirm arrangements.

NOTE: DUST requests are accepted on a first come, first served basis as equipment and technicians are available.

If you have questions about the services and rates DUST provides, visit the DUST website at http://www.drexel.edu/dbs/eventConference/eventServices/studentTechnicians or contact DUST by phone 215-895-1330, email dusttech@drexel.edu, or the DUST Office in Creese Room 001.
Student Organization Resource Center

The Student Organization Resource Center in the lower level of the Creese Student Center checks out projectors for student organization use. To check out a projector, please come to the Student Organization Resource Center, or email askoca@drexel.edu.

Coming Soon! Student Organization members will be able to check out mobile web casting units in order to virtually engage students in meetings and events. Stay tuned for more information on how to access these units and view online training modules.

  • Technology in the Classrooms

Instructional Media Services (IMS) provides on-site assistance with media-equipped classrooms.  Most classrooms are outfitted with computer projection systems. Some supplemental equipment is located in easily-accessed equipment closets throughout campus.  For immediate assistance or to make an appointment, contact the IMS Main Office at 215-895-2925.
IMS also provides an excellent inventory of classrooms and the technology contained within them. To view this inventory, please go to: http://www.drexel.edu/ims/AAosirgpclass.htm.

  • Web Casting Venues

Drexel is on the cutting edge of providing online engagement opportunities for online students/faculty and students/faculty who cannot attend meetings and events in person. As such, the University City campus has classrooms and laboratories that allow students and faculty to virtually host meetings and events.
Online students, be sure to connect with student organizations that you are interested in joining and ask them how you can participate in their events virtually.

Korman Center Classrooms
Faculty members and department staff are welcome to reserve computer-equipped classrooms in Korman for their academic classes, presentations and training sessions. A complete description of each room and the software available.

How to Submit a Request
To reserve a computer lab in the Korman Center, complete the classroom request form or email us at irt.classrooms@drexel.edu. Reservations are made on a first come first served basis and should be made as early as possible. Please do not telephone with requests. It is important that all information be provided in written form to avoid confusion and errors. Reservations can be made for the entire term or for selected times while the Korman Center facility is open.
What to include in a request:

  • dates
  • times
  • number of students
  • course name and number
  • department
  • your name and phone number
  • whether you prefer a Mac or Windows lab
  • what software you plan to use
  • video or overhead projection
  • any special requests

When reserving a room for one day, or several days with no special requirements, email at least two weeks in advance. We do attempt to accommodate any request which comes in at any time, but IRT cannot guarantee that a lab will be available because demand is high, especially during the hours of 8 a.m. and 3 p.m. during the week.

Leadership Laboratory – Creese Student Center

Student Life hosts a Leadership Laboratory that allows student groups to host virtual meetings and events. To reserve the Leadership Laboratory, please go to www.drexel.edu/eventservices.