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Repair History

DragonFly and Drexel Guest Wireless

Tuesday, October 17, 2017 - 5:00 AM

Dragonfly Wireless Network was restored to regular operation for all locations on Tuesday, October 17, 2017 at 6:00 AM. DragonFly and Drexel Guest Wireless Networks may be unavailable during the advertised maintenance period while Drexel IT performs critic software maintenance to improve security and performance. < < < <--> > > > Please contact the Network Operation Center noc@drexel.edu or 215-895-6666 if you have questions or concerns.

Network Service Interruption DragonFly3, DrexelGuest, DragonFly-Play and other networks using Address Translation

Sunday, October 8, 2017 - 6:04 AM

Campus Routing for Network Address Translation was restored to regular operation for all locations on Sunday, October 08, 2017 at 7:05 AM. DragonFly3 wireless, DragonFly-Play wireless, DrexelGuest wireless, ResNet wired networks in student rooms, and all campus client networks relying on address translation* to reach the Internet will be unavailable on Sunday, October 8th, 6:00 to 10:00AM while Drexel IT performs network maintenance. This maintenance is critical to correct a software defect that we encountered earlier this week impacting service. < < <---> > > *Note: Campus networks that use address translation are those where the clients are assigned IP addresses that do not start with 129.25 or 144.118. Typically these are clients with addresses starting with 10.250, 10.249, 10.248, and 10.246. < < <---> > > Visit http://drexel.edu/it/status to learn about past and future maintenance events. < < <---> > > Please contact the Network Operation Center noc@drexel.edu or 215-895-6666 if you have questions or concerns.

Planned Network Interruption: Nesbitt Hall

Thursday, October 5, 2017 - 6:00 AM

A planned outage has been scheduled for Network and Telephone Service at Nesbitt Hall from Thursday, October 05, 2017 at 6:00 AM until Thursday, October 05, 2017 at 7:00 AM. During the specified time slot, building wide network access including wireless and Drexel provided telephone service will be intermittently unavailable.

Internet Service Interruption for DragonFly3

Tuesday, October 3, 2017 - 3:00 PM

NAT Border Routing was restored to regular operation for all locations on Tuesday, October 03, 2017 at 4:05 PM. Access to off-campus Internet resources was intermittently unavailable for approximately one hour from DragonFly3, ResNet wired networks and other client networks that rely on Address Translation at the campus border. ### Client networks that rely on address translation are those where the local client devices are assigned an IP addresses that do not start with 129.25 or 144.118. ### Access to campus resources and services was not impacted during this event.

Telephone and Internet Outages Anticipated in Statton Hall

Tuesday, October 3, 2017 - 7:00 AM

A planned outage has been scheduled for All Services at Stratton Hall from Tuesday, October 03, 2017 at 7:00 AM until Tuesday, October 03, 2017 at 5:00 PM. Drexel Facilities is performing electrical maintenance in Stratton Hall on the building emergency power distribution system. *** Telephone, DragonFly WiFi and Internet service will be interrupted between 7:00 and 8:00AM on floors 2 and 3. *** There may be additional service interruptions throughout the day while Facilities performs testing on emergency circuits. *** For questions about the Facilities electrical maintenance contact the Facilities Supervisor of Mechanical Services on 215-895-1700 or facilities@drexel.edu.

Informational Only - Data Center Maintenance

Sunday, October 1, 2017 - 6:00 AM

Network was restored to regular operation for IRT Data Centers on Sunday, October 01, 2017 at 6:44 AM. Drexel IT is performing network maintenance in the campus data centers. A brief (less than 5 minute) interruption of client services may occur during the maintenance window. VPN services will not be interrupted.

Information Only - Korman Data Center Router Maintenance

Wednesday, September 20, 2017 - 6:00 AM

Information about Network at IRT Data Centers from Wednesday, September 20, 2017 at 6:00 AM until Wednesday, September 20, 2017 at 7:30 AM: Drexel IT is performing maintenance in the campus data centers. No user visible service interruption is anticipated. Contact the Network Operation Center noc@drexel.edu or 215-895-6666 if you experience a problem.