Service Metrics
IRT strives to maintain a commercial-grade 99.5% availability level based on a 24x7 service clock. Unplanned service interuptions count against this standard. The table below shows rolling averages of service availability for the most recent complete month, quarter, and year.
| Service | Nov 2011 | Sep '11-Nov '11 | Dec '10-Nov '11 |
| Banner |
100.000% |
100.000% |
99.995% |
| DrexelOne |
100.000% |
99.877% |
99.938% |
| Email |
100.000% |
99.756% |
99.932% |
| File servers |
100.000% |
100.000% |
99.963% |
| Networking |
100.000% |
99.986% |
99.985% |
| Bb Vista |
100.000% |
99.809% |
99.917% |