Service Metrics
IRT strives to maintain a commercial-grade 99.5% availability level based on a 24x7 service clock. Unplanned service interuptions count against this standard. The table below shows rolling averages of service availability for the most recent complete month, quarter, and year.
| Service | September 2009 | Jul '09-Sep '09 | Oct '08-Sep '09 |
|---|
| Banner |
100.000% |
100.000% |
99.979% |
| DrexelOne |
100.000% |
100.000% |
99.973% |
| Email |
100.000% |
100.000% |
99.982% |
| File servers |
100.000% |
100.000% |
99.926% |
| Networking |
100.000% |
100.000% |
99.988% |
| Bb Vista |
99.759% |
99.920% |
99.959% |
