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I Cannot Upload My File(s)
To upload a file in Vista (to attach in the Assignments tool, for instance) to submit to your instructor, you have two choices: You can use the My Computer icon or the Upload File button.
Some students reported having trouble with the My Computer link when using a Mac and/or a browser not validated by Bb Vista. If that happens to you, try the Upload File button instead.
Now, even when everything is working fine, there are differences between the two approaches that we would like to bring to your attention:
Method / Issue |
My Computer link |
Upload File button |
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Maximum files uploaded at one time |
10 |
1 |
Maximum file size |
24.4 MB |
1 GB |
"Attaches" automatically? |
Yes |
No |
Upload .zip files? |
Yes |
Yes |
Unzip while uploading? |
No |
Yes |
Unzip inside Vista, later? |
Yes |
Yes |
Adds the file(s) to your My Files area |
No |
Yes |
- You can upload up to 10 files at one time with the My Computer link, but, they can total
no more than about 24.4 MB.
- You can upload about a 1 GB file with the Upload File button, but, you can only do this
one file at a time.
- The file attaches to your assignment, for instance, at the same time as the upload, when
you use the My Computer link. This does NOT place a copy in your My Files area in Vista.
- With the Upload File button, Vista can unzip a .zip file in your My Files area, automatically,
as the upload is completing.
TWO FINAL NOTES:
1. There is a 1000k limit on attachments in Mail in Vista, no matter which method you
choose, above.
2. Make sure that your upload issue is not caused by use of a workplace, lab, or other computer which has been "locked down:" in some way - to, in fact, prevent you from
uploading files into Vista. (We run across this particular cause, frequently.)
Back to What if I Have a Problem?
Back to FAQ page.
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