Well, you need a few things, some of which you might already have.

1. You need to be using a validated browser. Bb Vista tries to keep up with the latest browser version releases and "validates" them when it can. That is, Blackboard "certifies" that this application will work well with that specific browser version.

   Check the Validated Browser listing for a PC.
   Check the Validated Browser listing for a Mac.

   NOTE: Look in the Vista v3.0 area, when you get to the above listings.

2. You need Java installed on your computer. Many features of Bb Vista run as Java-based applets. Use the links below to download this free application.

   Download Java for a PC.
   Download Java for a Mac.

3. You need to have pop-ups enabled when using Bb Vista. If you have pop-up blocking software installed, read its associated Manual to learn how to enable pop-ups when you are using Bb Vista (http://learning.drexel.edu).

   If you want to learn more about disabling pop-up blockers, use the following link.

   How to disable pop-up blockers.

4. If you are using firewall software it may prevent you from accessing Bb Vista. The following ports need to be enabled/open in order for you to use Vista properly:

   HTTP - Port 80
   HTTPS - Port 443
   Chat/Whiteboard - Port 2304

   Additional information on firewall settings.

5. If you are attempting to work in Bb Vista from a workplace computer, your IT department may have set restrictions on your computer that prevent you from altering settings in the above areas, downloading materials, uploading files, installing software, navigating the Internet, etc. Share the above information with these qualified individuals in your organization to learn what latitude you have in configuring a workplace machine. If restrictions prevail - we recommend that you do not rely solely on a workplace computer for your Bb Vista work.

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