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Business Support Services

Business Support Services (BSS) provides support to the mission critical business applications that are required to manage the University's assets including finance, human resources, research administration and retail services. The group works closely with the owners of the various information systems to provide required support and process improvement.

The role of the Business Systems Analysts in Business Support Services is to provide expertise, guidance and training in the design and effective use of the enterprise systems that host the information and support the transactions related to all the business operations of the University. The analysts work with the functional areas to support, train, and analyze business processes to promote efficiencies and workflows. They assist in product reviews, coordination of resources for implementations and upgrades, and provide report writing support to ensure secure and efficient access to data.

Business Support Services Directory

Academic Information & Systems (AIS)

AIS is a centralized department that serves the academic, administrative, and operational units of Drexel University. AIS Systems Analysts maintain the academic systems and are responsible for accurate and timely information dissemination to the University community.

Academic Information & Systems (AIS) Website