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Technology Update
December 16, 2015

Table of Contents

Password Changes Coming in 2016
Purchasing Compliant Drexel-Owned Computers for Faculty and Professional Staff
Korman Center and Computer Fixer Updates

News and Notes from the Instructional Technology Group

Students: Viewing Your Instructors' Comments in Turnitin
Re-Linking Item Attachments in Learn
Adding a Drexel Streams (or Kaltura) Video to Your Course in Learn
Sign Up for ITG Workshops

Password Changes Coming in 2016

To better protect the sensitive records that Drexel holds, changes are being made in how passwords are set. Information about these changes will be announced before each change is made. For example, the maximum allowed password length has already increased from 16 to 32. You can begin to take advantage of this new length now.

Oddly, allowing longer passwords makes it easier to pick and remember a password because it's now possible to type a long, but simple "passphrase" (like "I drove 3,000 miles to LA."--yes, the spaces are allowed) rather than a short, but confusing password (like "Id3Km2LA"). Sure, the passphrase is more to type, but it's quicker to recall and to type because it's "normal." Note: Banner passwords are a bit more restrictive; you can see those restrictions when changing your password in Banner and WebFinancials.

Additional changes to come during February and later in June 2016 are:

  • In February 2016, minimum length of a password will increase from the recommended 8 to 10 characters.
  • Reuse of old passwords is no longer allowed. Reusing old passwords creates opportunity for unauthorized people to access your account and, by extension, Drexel's systems and records.
  • Rules for picking a password are becoming a lot simpler. Passwords must contain characters from at least three of these four sets: lower case letters, upper case letters, numbers, and other characters, and they still can't contain simple things, like your name or user-id.
  • Later in June 2016, Banner passwords, along with Drexel domain passwords, will expire twice a year. For Banner users, this increases the length of time between password changes. For the rest of us, we will be changing our passwords every 182 days.

IRT will re-announce these changes with important information and instructions before each of the above changes are made. You can remain up-to-date by visiting

Purchasing Compliant Drexel-Owned Computers for Faculty and Professional Staff

Are you considering the purchase of a Drexel-owned computer for you or your department? Be sure to first review the standard configurations. These standard configurations are regularly updated, but be sure to check with your IT specialist for the most up-to-date information regarding computer configurations. Certain types of computer configurations do not comply with the University's security requirements and cannot be ordered. For example, all computers must have a trusted platform module (TPM) chip--this chip cannot be added at a later date--it must ship with purchased Drexel-owned computers.

If you purchase computers that do not match the standard configurations, and they cannot be encrypted with Sophos SafeGuard, then they will have to be returned. If you or your department has older computers that are not compatible with encryption, IRT strongly advises that you replace them with compatible computers. Other measures will need to be arranged by IRT to ensure the protection of data on computers that can't be replaced.

SafeGuard is currently supported on Windows 7 and 8.1, Windows 10, and Surface Pro 3 tablets. Please note that Windows 8.0 is not supported. For Macs, SafeGuard is supported on OS X 10.8 Mountain Lion, 10.9 Mavericks, 10.10 Yosemite, and now 10.11 El Capitan. We don’t advise upgrading to new operating systems until you check that it is compatible with SafeGuard.

All departmental purchases are handled through Smart Source. If you have any questions about Procurement Services, email

Note:If you are considering the purchase of a University-owned tablet, please contact the IRT Help Desk first for recommendations, as appropriate tablet options are not listed in Smart Source.

Once computers are ordered and delivered, contact IRT at 215-895-2020 or your departmental IT professional first for computer setup. This step is important and ensures that your computer is set up with the necessary software, drivers, anti-virus, and encryption.

For questions or concerns, please contact the IRT Help Desk at or 215-895-2020.

Korman Center and Computer Fixer Updates

The Computer Fixer Moved Off Campus

The Computer Fixer has moved from the Korman Center basement to a new location at 3944 Chestnut Street in University City. This new location opened on December 14, 2015. For more information, please see The Computer Fixer's Web site at Users who need Mac or Apple device repairs should continue to go to the Apple Store.

Discontinuation of Laptop Loaner Program

The loaner laptops that were available at Computer Fixer have reached their end-of-life. At this time, these laptops will not be replaced, and thus the laptop loaning program has been discontinued.

Departments, classes, and campus groups who have historically used these loaner laptops for events, classroom activities, etc., are encouraged to purchase the machines they need.

Korman 117--Now a Bring Your Own Device Classroom

The Korman Center's classroom 117 was recently reconfigured into a Bring Your Own Device (BYOD) space. The rolling chairs provided can be arranged in a variety of configurations to accommodate anything from classroom presentations to small group work.

Updates are also being made to the various instructor displays in Korman 117.

Students: Viewing Your Instructors' Comments in Turnitin

Students: When your instructor grades your Turnitin assignment, they may make inline comments in your paper as well as leave a general comment for you, related to your submission. To make those comments, she or he used Turnitin's GradeMark feature. To view your instructor’s comments, simply return to the specific area of the course where you made your submission to the Turnitin assignment. Click on the pencil icon in the GradeMark column and scroll through your paper to review the comments. Any closing, general comments will be visible in the right-hand column.

To view your instructor's feedback there, simply follow the instructions in this full article on the ITG Blog.

Note: You will only be able to view their comments after the "Post Date" for the assignment! So, if you don't see comments, verify with your Instructor what the post date is for the assignment.

Re-Linking Item Attachments in Learn

Items in Learn with attachments have special permissions that allow access to that content in a course's Content Collection. In cases where multiple files are referenced through the same attachment link (such as packaged video content or HTML files), there are sometimes issues when students attempt view the content. To fix this, permissions need to be re-established by relinking the item and correcting the permissions.

What's important to note is that in these problematic items, a student will not be able to see content. To the instructor, the content looks perfectly fine, even in Student Preview mode. To see the full article, visit the ITG Blog.

If you have any specific questions please contact the ITG at or by calling us at 215-895-1224.

Adding a Drexel Streams (or Kaltura) Video to Your Course in Learn

Drexel Streams directly integrates with Drexel Learn in many different ways. In this article, we will discuss adding a video as a course item. To do this, you will first have to upload your video to Drexel Streams (also known as Kaltura). For instructions on how to upload a video please watch this tutorial. Once your video is uploaded, follow the steps on the ITG Blog.

Sign Up for ITG Workshops

The Instructional Technology Group conducts training sessions on Learn, Camtasia, Kaltura, Web basics, Mac OS X, SharePoint, and more. In addition, several brown bag lunches and workshops on technology products of interest are held each month. These training sessions are open to members of Drexel’s community as well as the general public.

To reserve a spot at any of these workshops, email us at with your name, institution (if other than Drexel), contact information, and the name of the workshop(s) you would like to attend.

Below is a sampling of workshops taking place in January:

Recording and Editing with Camtasia Studio for Windows
Thursday, January 7, 9:30 a.m. – noon

Collaborate Basics
Wednesday, January 20, 10:30 a.m. – noon

Learn Course Tools
Thursday, January 21, 10:00 a.m. – noon

SharePoint for Site Owners
Tuesday, January 19, 10:00 a.m. – noon

Visit our Web site for our complete training schedule and workshop descriptions. If you need a separate workshop for your department or faculty group on a specific topic, you can email the Instructional Technology Group to coordinate a session.

Unless otherwise noted, all training sessions will be held in room 116 of the Korman Center (off the Quad on Drexel's University City Campus, 33rd Street between Market and Chestnut Streets).