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Technology Update
March 31, 2015

Table of Contents

Cutting-Edge Classrooms in Korman Center
March Annual e-Learning 3.0 Conference: Report Out
Spam vs. Scam and Tips for Protection
Video Collaboration and Production (VCaP)
Kaltura Multimedia Streaming Service—Drexel Streams
Upgrading to Internet Explorer 11

News and Notes from the Instructional Technology Group

GradeMark Tutorial for Turnitin
Using VoiceThread for Student Presentations
Respondus Resources
Sign Up for ITG Workshops

Cutting-Edge Classrooms in Korman Center

On March 11, Campus Technology published Michael Scheuermann’s article, “Cutting-Edge Student-Centric Classrooms Handle Many Pedagogies at Drexel,” which showcases two completely reconfigured classrooms in the Korman Center. Korman 110 and 111 now feature student computer “pods” with screen sharing capabilities, along with other collaborative technologies. To learn more about the innovative changes in these rooms, see the full article at Campus Technology.

March Annual e-Learning 3.0 Conference: Report Out

On March 25, IRT hosted the 13th Annual e-Learning 3.0 Conference in the Papadakis Integrated Sciences Building. This year, there were 271 registrants representing 76 institutions and organizations. Both are record numbers for this event. Included was a record Drexel attendance of 114 this year.

This year's keynote speaker was Drexel's own Dr. Frank Lee, of Westphal College of Media Arts and Design. Frank delighted the crowd by focusing on gamification as it relates to education generally and course pedagogy more specifically. Dr. Lee showcased Drexel student work and student project success, including a 1st place award in the 2012 Microsoft Imagine Cup—on both the domestic and the international levels—for their MathDash mobile video game. The audience loved the video of Westphal students’ Pong game, played in 2013 on the side of the 29-story Cira Centre as well as the April 2014 giant Tetris game on that same building. Both set Guinness World Records for Largest Architectural Video Game Display.

Presentation archives, once available, will be posted on the e-Learning Conference page on IRT’s Web site.

Spam vs. Scam and Tips for Protection

When is an email a scam, and when is it just spam? In the last issue of the IRT Technology Update, we discussed examples of scam emails and where to report them. Because of the insidious nature of scams and the havoc they can cause, users need to learn how to identify them and exercise extreme caution with their personal information.

Most scams are spam, but some spam isn’t a scam. Such emails are just annoying, unsolicited, unwanted, and often sent multiple times. That definition introduces subjectivity. One person might deem email coupons from a pet store as spam, while another might value and use those coupons.

The amount of unwanted email is overwhelming. So what can you do to prevent getting as much of it as possible? Besides using caution in where you make your email address visible, or what email address you use to create Web site accounts, you can find out more about spam, filtering, and reporting on IRT’s Web site.

Video Collaboration and Production (VCaP)

The VCaP team, in conjunction with the Client Services group, assists faculty and professional staff with creating digital learning objects. As a media and AV technology support team, we provide services at no cost to all of the Drexel University community, including: Lecture capture, high-definition (HD) video production, live webcasting, video-conferencing, collaboration, and technology consulting services that reach globally.

  • Lecture capture: Recording of audio, video, and computer content that utilizes installed equipment in Korman classrooms. These presentations can be streamed live or archived for on-demand viewing. While there is no two-way interaction with this format, there is a Q&A feature that can be enabled to allow audience members to submit questions through the player window, which is then emailed to a designated moderator.

(Screenshot of recorded lecture using the Mediasite lecture-capture platform.)

  • HD video-conferencing (VC): Video-conferencing allows two or more remote users to engage in two-way communication of audio, video, and content. True video-conferencing (H.323) requires specific hardware that can be found in many of the Korman classrooms. Desktop video-conferencing is also available using Polycom Real Presence software and Spontanea. We also encourage the use of Collaborate, which is accessible in BlackBoard Learn. Consumer-oriented Skype and Google Hangouts are also forms of video-conferencing that use web-based applications.
  • Webcasting is essentially “broadcasting over the Internet.” Similar to lecture capture, webcasts may be streamed live or watched on-demand by a passive (not interactive) audience. Typically reserved for high-profile events outside of our Korman equipped classrooms, some regularly webcasted events include the School of Public Health monthly Grand Rounds as well as larger high-profile events such as Convocation or Commencement.

(Screenshot of an archived webcast, the annual Mann lecture, hosted by the School of Public Health.)

  • HD video production, editing, and consulting: Video production is the process of recording content and creating a polished video project using live production and/or post-production. VCaP has all the necessary equipment to produce HD videos from start to finish. You may view a reel of previous productions here.

(Still shot from DCAE Orientation videos recorded during the summer of 2014 in collaboration with LeBow Tech.)

There are seven Korman classrooms equipped with HD video-conferencing capabilities and a portable unit that can be used in smaller settings within the Korman Center, all of which can connect multiple end-points. Additionally, for ease of use in distance learning and virtual meetings, audio can be routed to a desktop application such as Collaborate in most Korman classrooms. In two of these rooms, video signals can be incorporated as well.

Focused on flexibility, the VCaP team can webcast and capture presentations from all Korman classrooms and conference rooms, as well provide extended support to select rooms elsewhere on campus.

HD video production and post-production services are also offered to faculty who would like to incorporate more polished videos in their online course shells or departmental Web sites.

Find out more about these services by calling 215-895-2324, visiting, or emailing for video-conferencing/webcasting services.

Kaltura Multimedia Streaming Service—Drexel Streams

Drexel Streams (aka Kaltura) is IRT’s new multimedia streaming and content delivery service, in place of DragonDrop. (For the near future, you might see this service referred to as either Kaltura or Drexel Streams). You will find Drexel Streams in DrexelOne, in the “Campus + Community” tab > “Technology Services” channel.

Instructors should migrate any remaining DragonDrop content as soon as possible. DragonDrop will no longer serve content at the end of spring quarter 2015. Here are some things instructors can do to prepare for and assist with the migration, and to begin using Drexel Streams:

  • When you create or position new content, use Drexel Streams. DragonDrop is no longer available for new content.
  • Continue to link your students and other content-consumers to your elements in Drexel Streams. Be sure to test all of the links in your Learn courses and Web sites.
  • During the spring quarter, finalize the migration of your content to Drexel Streams. Ensure that nothing important is left in DragonDrop.
  • Beginning in the summer quarter, DragonDrop will no longer serve content of any kind. Hardware and software will be decommissioned; DragonDrop will shut down.

For advice, assistance, and additional information, contact the Instructional Technology Group at 215-895-1224, send them an email at, or visit them in Korman 109. Refer to online resources at

Upgrading to Internet Explorer 11

After March 4, 2015, users on the Drexel domain were able to upgrade to Internet Explorer 11 (with Enterprise Mode enabled by default) via Windows Update. To receive the upgrade, domain users must have a wired connection. When the user's computer is online, Windows Update will automatically check and install the upgrade according to their scheduled settings.

Please note that some Enterprise systems, such as Hyperion Interactive Reporting, require Enterprise Mode to be enabled. Users who choose to upgrade to IE 11 on non-domain computers will not have this mode automatically enabled. If you are a faculty or professional staff member who needs to use Enterprise applications (e.g. Banner, Hyperion, NOLIJ, or RightNow) on computers not joined to the domain, you can download IE 11 with the appropriate Enterprise Mode setting on the Software site.

SharePoint users will also need to manually activate Compatibility View settings. In Internet Explorer:

  1. Go to Tools > Internet Options > "Security" tab > Local Intranet.
  2. Click the "Sites" button > "Advanced" button.
  3. Add your SharePoint site address and confirm.

These compatibility settings will typically need to be set only once.

If you have any questions concerning the Enterprise applications you use, please contact your Academic Information & System (AIS) analyst accordingly:

GradeMark Tutorial for Turnitin

Turnitin's GradeMark feature allows instructors to edit and grade student work online. It will also automatically save those grades in Learn's Grade Book. While GradeMark is predominantly used for grading students' written work, certain common image file types (e.g., JPG, GIF, PNG, TIFF, BMP, PCT) can be viewed and commented on.

This easy-to-follow interactive tutorial covers all of the key features of GradeMark, including use of the built-in comments and additions to your existing library, voice comments, strike-through text, and highlighting.

Using VoiceThread for Student Presentations

Impatica is no longer available at Drexel. However, through Drexel Learn, students can now use VoiceThread for voice-over PowerPoint presentations. VoiceThread allows students to upload media files, including PowerPoint presentations, Word documents, PDF files, videos, and images, and then record narrations using audio, video, and text comments. Comments can be recorded by microphone, webcam, text (typing), phone, or by uploading an audio file (.mp3 or .wav). Students can also add whiteboard drawings ("doodles") to audio and video comments.

Although VoiceThread can be used for individual presentations, it is ideal for group presentations because media files can easily be shared with others for viewing, commenting, or editing. See more about VoiceThread on the ITG Blog.

Respondus Resources

Respondus offers a variety of tools that allow instructors to convert Word documents into tests, download results to their computer, create games for students based on tests, and securely deliver online tests. To learn more about how to use the tools Respondus offers, see these resources on the ITG Blog.

Sign Up for ITG Workshops

The Instructional Technology Group conducts training sessions on Learn, Camtasia, Kaltura, Web basics, Mac OS X, SharePoint, and more. In addition, several brown bag lunches and workshops on technology products of interest are held each month. These training sessions are open to members of Drexel's community as well as the general public.

To reserve a spot at any of these workshops, email us at with your name, institution (if other than Drexel), contact information, and the name of the workshop(s) you would like to attend.

Below is a sampling of workshops taking place in April and May:

Using the GradeMark Feature of Turnitin
Tuesday, April 14, 10:00 a.m. – 11:00 a.m.

Collaborate Basics
Monday, May 18, 10:00 a.m. – 11:30 a.m.

Image Editing for the Web
Thursday, April 30, 3:00 p.m. – 4:00 p.m.

Learn Basics
Thursday, May 7, 9:00 a.m. – 11:00 a.m.

Intro to Sitecore
Wednesday, April 15, 2:30 p.m. – 4:00 p.m.

Visit our Web site for our complete training schedule and workshop descriptions. If you need a separate workshop for your department or faculty group on a specific topic, you can email the Instructional Technology Group to coordinate a session.

Unless otherwise noted, all training sessions will be held in room 116 of the Korman Center (off the Quad on Drexel's University City Campus, 33rd Street between Market and Chestnut Streets).