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Technology Update
September 30, 2014

Table of Contents

OS X Yosemite for Macs
Changes to DrexelOne Tabs
What's New in Drexel Networking
Korman Classroom Reservations and Audio/Visual Services
Making Departmental Computer Purchases
Sign Up for OLT Workshops


OS X Yosemite for Macs

Apple's next major update, OS X Yosemite, is expected for release in late October 2014. However, there are known incompatibilities with this update, most notably with Sophos SafeGuard encryption software. Therefore, in order to comply with President John Fry's directive for University encryption by the end of 2014, faculty and professional staff should not update to Yosemite. More information will be forthcoming once this critical incompatibility is resolved.


Changes to DrexelOne Tabs

Students returning for fall term will notice a change to the "drexel" and "student" tab in DrexelOne. On September 18, these tabs were split into four new tabs: "Academics," Billing+Financial Aid," "Coop+Career," and "Campus+Community." Rest assured that this change only affects organization and the addition of new content, and should assist students in more quickly navigating to the information they need.

Here is a breakdown of where sections from the "drexel" tab are now:

  • iWebFolio ⇒ Academics tab
  • Library ⇒ Academics tab
  • Campus Involvement ⇒ Campus+Community tab
  • Hardware & Software ⇒ Campus+Community tab
  • Technology Services ⇒ Campus+Community tab

And here is a breakdown of where sections from the "student" tab are now:

  • Registration ⇒ Academics tab
  • Student Records ⇒ Academics tab (renamed Grades, Transcripts, and Records)
  • Placement Exams ⇒ Academics tab
  • My Courses ⇒ Academics tab
  • Housing ⇒ Campus+Community tab
  • Commuting ⇒ Campus+Community tab
  • Coop/SCDC ⇒ Coop+Career Services tab (along with lots of new information)
  • Billing and Financial Aid ⇒ Billing+Financial Aid tab

What's New in Drexel Networking

Residence Hall Network Upgrades

During the summer break, IRT upgraded wireless network service in Myers, Towers, and Van Rensselaer Halls, adding nearly 200 DragonFly access points (APs)—double the previous number. These three residence halls were upgraded to match the standard service provided in the other residences, all of which were designed to meet the high-density multimedia needs of students in the context of residential living. These APs are thus strategically placed throughout the buildings, with some in student bedrooms and living spaces.

In the University City residence halls, the wired network was refreshed with new equipment that now serves about 6000 network jacks. The new equipment offers greater resiliency against hardware failure and increased capacity that can meet any usage demands—all of which is connected with multiple 10G up-links.

Comcast XFINITY Service Upgrade

IRT provides the Internet, cable TV, and phone services in the Drexel residence halls. Over the past several months, some of these services have changed and new ones have been added.

The cable TV system in the residence halls was upgraded over summer break. The new all-digital system offers more than 90 channels and most channels are now in high definition without the need for cable boxes. Instructions on how to make sure that your TV is digital cable-ready, configure it, and tune to digital channels are provided at drexel.edu/irt/connect in the Cable & Streaming TV section.

Residence hall students now have XFINITY On Campus streaming TV. You can watch live and on-demand television programming, streamed to your laptop, tablet, or phone whenever or wherever you are connected to a Drexel network. Comcast is regularly upgrading the XFINITY On Campus service, and Drexel will remain a leader in testing new features over the coming year. There are no fees or complex registration steps to use XFINITY On Campus, so we encourage students in the residence halls to try it.

DragonFly3 Wireless Update

Recently, IRT has made some changes to the DragonFly3 wireless network. If you previously set up a DragonFly3 wireless connection on your PC or Mac computer, we recommend rerunning the DragonFly3 installation wizard to ensure that you have the latest settings—especially if you are having trouble connecting to the network.

You can rerun the installer from the DragonFly3 Wireless Network page on IRT's Web site. Or, if you have not yet set up a wireless connection, you can first connect to the Drexel Guest network, open your browser, and follow the instructions given.

Campus Network Extended to MCCC and DCCC

Through a new academic partnership program, students can take lower level classes at Montgomery County Community College and Delaware County Community College or any regionally accredited institution, then transfer to Drexel at MCCC/DCCC to complete their degree. Classes are taught by professors from Drexel’s Philadelphia campus, and students in these programs have the opportunity to participate in the Drexel co-op experience.

As part of this academic program partnership, Drexel has extended its campus network to MCCC and DCCC.

Drexel Networking provided support at MCCC for an administrative office suite and two computer labs, one located in the Science Center and the other located in the Advanced Tech Center (ATC). This fall, Drexel will utilize the ATC, which is equipped with eleven computers, and will expand utilization to the Science Center lab next year.

As a partnership, Drexel and MCCC's IT departments provide network connectivity between Drexel and Montgomery County over a private network at speeds of 1Gbps.

At DCCC, Drexel has extended its network, provided by IRT and kinber.org, to support a lab in the Academic building on DCCC’s Marple campus.


Korman Classroom Reservations and Audio/Visual Services

Reservations for classrooms in the Korman Center fill up fast! To make sure your classroom is reserved for the upcoming term, have your department coordinator submit reservation requests via our Web form or by emailing irt.classrooms@drexel.edu by Week 4 of the current term. IRT accepts requests throughout the term, and we will do our best to accommodate your needs.

Also, when you need audio or video recording services, such as for a video-conference, Collaborate session, or Web archive/recording, a separate request must follow your classroom reservation request. See the "Request Video Services" section on the classroom reservation page above, or complete the Event Requests Form on our Video Services page.


Making Departmental Computer Purchases

The IRT Buying Guide can help you review current, general specifications for departmental computers, but for up-to-date information about hardware for departmental purchases and links for purchasing options, view the Procurement Web site's Standard Configurations.

Soon, all departmental purchases will be handled through SmartSource, an eProcurement application designed to make the purchase of goods and services easier for faculty and professional staff by automating the procure-to-pay process. If you have any questions about Procurement Services, email smartsource@drexel.edu.

Note: For more information about employee discounts on purchases for your personal use, see Computer Discounts & Purchases on IRT's Web site.


Sign Up for OLT Workshops

The Online Learning Team conducts training sessions on Learn, Camtasia, DragonDrop, Web basics, Mac OS X, Respondus, SharePoint, and more. In addition, several brown bag lunches and workshops on technology products of interest are held each month. These training sessions are open to members of Drexel’s community as well as the general public.

To reserve a spot at any of these workshops, email us at olt@drexel.edu with your name, institution (if other than Drexel), contact information, and the name of the workshop(s) you would like to attend.

Below is a sampling of workshops taking place in October:

Learn Basics
Tuesday, October 7, 10:00 a.m. – noon

Detecting Plagiarism and Much More with Turnitin
Wednesday, October 15, 2:30 p.m. – 4:00 p.m.

SharePoint Fundamentals
Tuesday, October 28, 10:00 a.m. – noon

University Events Calendar Training
Tuesday, October 14, 10:00 a.m. – 11:00 a.m.

Visit our Web site for our complete training schedule and workshop descriptions. If you need a separate workshop for your department or faculty group on a specific topic, you can email the Online Learning Team to coordinate a session.

Unless otherwise noted, all training sessions will be held in room 116 of the Korman Center (off the west side of the Quad on Drexel's University City Campus, 33rd Street between Market and Chestnut Streets).