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TECH ALERT: Delay Updating to Mac OS Sierra

September 19, 2016

Users of Drexel-owned Macs should delay updating to Mac OS Sierra because the new operating system breaks Drexel's data encryption software.

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IRT Help Desk Has Moved!

August 24, 2016

The IRT Help Desk is now Tech Lounge on the Square in the Creese Student Center at Chestnut Square. This new space is bright, welcoming and great for students to meet up, gather, and collaborate. Students can bring their own devices or use one of the PCs or Macs we have available--all in this central location. Get assistance from the same Help Desk folks you have known in the Korman Center for many years.

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DragonFly3 Network Update

August 17, 2016

On Sunday, August 21, Drexel updated the DragonFly3 wireless network. Most computers, tablets and phones accepted the update automatically, but some might still need help to re-connect.

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Email Attachments from Learn Causing Errors in Webmail

July 7, 2016

Drexel IRT has received a few reports from users who are having issues opening email attachments in Drexel Webmail. This has occurred primarily with emails that contain attachments generated by Drexel Learn. While we develop a solution, IRT recommends that emails with attachments are NOT sent through Learn. Instead, instructors should place the file within the course and direct students to the appropriate location.

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Announcing the Consolidation of COM IT and Drexel IRT

June 21, 2016

In our continued effort to support the "one university" vision, the College of Medicine Information Technology team will be consolidated with Drexel's Information Resources & Technology Team as of July 1, 2016.

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MATLAB Access Expanded University-Wide as of July 1

June 20, 2016

The Office of Information Resources and Technology and Office of the Provost have expanded MATLAB / Simulink access everywhere and for everyone at Drexel as of July 1, 2016. You can begin downloading this application now. Visit for instructions.

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Accounts and Computer Services Information for Graduating Students

May 20, 2016

Congratulations to the Class of 2016! We would like to call your attention to some of the continuing computing services that Drexel's Office of Information Resources and Technology (IRT) offers you, as well as the changes that will take place with your account this summer.

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Technology Update for April

April 22, 2016

The Technology Update newsletter for April 2016 has been posted to the archive here! Be sure to check back (current Tech Update issue) for news and updates concerning technology at Drexel.

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Apple Ends Support for Quicktime for Windows

April 19, 2016

Apple has ended support for Quicktime 7 for Windows. Without updates or support, this application presents a security vulnerability that hackers can exploit to gain access to computers or sensitive information. As such, IRT recommends that all users uninstall the Quicktime application as soon as possible.

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Korman Classrooms Going Offline in June 2016

April 4, 2016

The Korman Computing Center Expansion Project begins June 2016 and will continue for more than a year. Demolition and construction will create noise and vibration across the entire timeframe of the project, and thus preclude high-quality teaching, learning, and training activities from taking place in Korman classrooms and training rooms.

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Protect Your Data - Back It Up

March 31, 2016

The importance of backing up data is a year-round concern, but World Backup Day, on March 31, brings awareness to how much of our lives is stored in digital media (e.g. photos, videos, and files) and the importance of backing up that data.

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New Video and Audio Recording Spaces Open in Korman

March 21, 2016

IRT has launched two new production spaces on the lower level of Korman: one video recording studio, and one audio room. These dedicated spaces are equipped with high-definition and 4K video cameras, professional lighting and sound pick-up, a teleprompter, sound control fixtures, Drexel-themed and blank back-drops, and more.

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Increasing the Security of Accounts and Passwords

February 24, 2016

In the increasingly complex and connected digital environment, a strong password is vital. To better safeguard the sensitive records and information held at the University, on February 25, 2016, Drexel will implement three changes to how passwords for computer accounts can be set.

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Technology Update for February - Regular Issue

February 25, 2016

The Technology Update newsletter for February 2016 - Regular Issue has been posted to the archive here! Be sure to check back (current Tech Update issue) for news and updates concerning technology at Drexel.

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Tech Alert: Remote Desktop and VPN

February 17, 2016

The University will be changing the way that Remote Desktop can be used from off-campus locations. The change will also affect college computer lab services that relay on virtual desktop or remote desktop features. Beginning on February 24, 2016, to start a Remote Desktop session, you will need to first connect to Drexel's network.

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Technology Update for February Data Privacy Month

February 18, 2016

The Technology Update newsletter for February 2016 - Data Privacy Month has been posted to the archive here! Be sure to check back (current Tech Update issue) for news and updates concerning technology at Drexel.

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Data Privacy Day: January 28
Data Privacy Month: February 2016

January 28, 2016

While January 28 is Data Privacy Day, annual awareness for data privacy spans from January 28 to February 29 this year. Both Data Privacy Day and Data Privacy Month provide institutions (and individuals) the opportunity to educate the public on the safe and secure use of cyber environments.

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Support for Older Versions of Internet Explorer Ends on January 12, 2016

January 8, 2016

Microsoft has announced that beginning Tuesday, January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical support and security updates. Internet Explorer 11 is the last version of Internet Explorer, and will continue to receive security updates, compatibility fixes, and technical support on Windows 7, Windows 8.1, and Windows 10.

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Technology Update for December

December 16, 2015

The Technology Update newsletter for December 2015 has been posted to the archive here! Be sure to check back (current Tech Update issue) for news and updates concerning technology at Drexel.

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Call for Proposals: 2016 e-Learning Conference

December 11, 2015

The 2016 e-Learning Conference, which is being held on Thursday, March 24th in the Papadakis Integrated Sciences Building on Drexel University's University City Campus, is currently accepting proposal submissions. Proposals are for presentations that will run for 45 minutes on topics related to the use of technology in teaching and learning.

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Copyrighted Media: Sharing is Not Caring

November 25, 2015

While copyright laws may differ outside the United States, all members of the Drexel community agree to abide by the University's Acceptable Use Policy (AUP) as a condition of activating their computer accounts and using Drexel's network and computing resources.

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Tech Alert: OSX El Capitan

October 2, 2015

Attention, Drexel faculty and professional staff: El Capitan, the latest update for Mac OS X, will appear as an Update on your Drexel-owned Mac. As with most newly issued updates, there are incompatibility issues with existing products. El Capitan is not compatible with Sophos SafeGuard, Drexel's required data encryption software for faculty and professional staff, or with Sophos Endpoint Security, Drexel's anti-virus protection.

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Protect Yourself from Email Scams

September 22, 2015

Scam (and phishing) emails are types of fraudulent spam intent on stealing sensitive information (e.g. Drexel sign-in credentials, bank account, credit card numbers). To help prevent infection, ALWAYS keep your anti-virus software up-to-date, scan your computer regularly, and follow these tips.

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Zoom to Replace Adobe Connect for Online Meetings

September 14, 2015

Based on faculty and professional staff recommendations, IRT is replacing Adobe Connect with Zoom for online meetings. IRT staff are contacting Adobe Connect administrators to provide new online rooms and access rights.

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Achievements in Learn – A Case study in "Gamification"

September 14, 2015

Gamification is a newer concept in education. It turns learning into a game. But the practice can be tedious and convoluted. Gamification should be a way to motivate students to complete their work both in the sense of it being on time and of high quality.

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New Students: Korman Open House

September 1, 2015

Are you a new student at Drexel? Then be sure to stop in at the Korman Center (15 South 33rd Street, between Market and Chestnut Streets) on Tuesday, September 15 and Thursday, September 17.

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Instructional Media Services Joins Information Resources and Technology

July 27, 2015

Effective July 1, the Instructional Media Services (IMS) team, under the direction of Chris Gibson, has joined the Office of Information Resources and Technology (IRT). IMS and Graphics services will continue to occupy their offices in MacAlister 4007, and will maintain their current phone and email contact information. In Center City, staff has moved to newer, larger spaces in New College Building 1113, joining IRT's desktop support.

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Online Learning Team Becomes the Instructional Technology Group

June 19, 2015

The Online Learning Team (OLT), located in Korman 109, has changed its name to the Instructional Technology Group (ITG), effective immediately. Revisions to documentation as well as the IRT Web site will be made as appropriate.

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Accounts and Computer Services Information for Graduating Students

May 14, 2015

Congratulations to the Class of 2015! We would like to call your attention to some of the continuing computing services that Drexel's Office of Information Resources and Technology (IRT) offers you, as well as the changes that will take place with your account this summer.

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Kaltura Streaming and Content Delivery Service

April 21, 2015

Drexel Streams (aka Kaltura) is IRT's new multimedia streaming and content delivery service. You will find Drexel Streams in DrexelOne, in the "Campus + Community" tab > "Technology Services" channel. This service replaces DragonDrop, which will be retired after the end of spring quarter 2015.

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March Annual e-Learning 3.0 Conference: Report Out

April 7, 2015

On March 25, IRT hosted the 13th Annual e-Learning 3.0 Conference in the Papadakis Integrated Sciences Building. This year, there were 271 registrants representing 76 institutions and organizations. Both are record numbers for this event. Included was a record Drexel attendance of 114 this year.

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Cutting-Edge Classrooms in Korman Center

April 7, 2015

Campus Technology published Michael Scheuermann's article, "Cutting-Edge Student-Centric Classrooms Handle Many Pedagogies at Drexel," which showcases two completely reconfigured classrooms in the Korman Center.

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Upgrading to Internet Explorer 11

March 4, 2015

After March 4, 2015, computers on the Drexel domain will be able to upgrade to Internet Explorer 11 (with Enterprise Mode enabled by default) via Windows Update. To receive the upgrade, computers on the domain must have a wired connection. When the computer is online, Windows Update will automatically check and install the upgrade according to the user's scheduled settings.

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Register Today for the e-Learning Conference!

February 11, 2015

Registration is now open for the 13th annual e-Learning 3.0 Conference, so reserve your spot today! The conference will be held on Wednesday, March 25th from 8 a.m. - 4 p.m. in the Papadakis Integrated Sciences Building.

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Additional Protection for University ID Numbers

February 3, 2015

To add more protection for student records, in mid-January, Drexel began scanning emails for groups of University ID numbers and notifying senders when such information was found. In February, such messages will not be delivered unless the sender encrypts the contents or affirms that no sensitive information is present.

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End of Mainstream Support for Windows 7

January 12, 2015

On January 13, Microsoft will discontinue mainstream support for Windows 7. This does not mean, however, that all support will cease; Microsoft will continue to extended support for the operating system until 2020.

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