Frequently Asked Questions
Question: I used the DragonFly3 Installation Wizard to configure my wireless access. Do I need to take any action?
Answer: No. If you configured wireless DragonFly3 access using our DragonFly3 Installation Wizard your system is already up-to-date.
Question: Where do I find the DragonFly3 Installation Wizard?
Answer: The DragonFly3 Installation Wizard is available on the IRT web site, on the Drexel Guest Network Home Page, and by entering the address http://dragonfly.drexel.edu in your web browser.
Question: What operating systems are supported by the DragonFly3 Installation Wizard?
Answer: The DragonFly3 Installation Wizard supports Windows (7, Vista, and XP), Macintosh OS X, and iPhone/iPad/iTouch.
Question: Why must I make this change?
Answer: Due to a change at Drexel's security vendor's certifying authority this change is necessary. Using a certificate security mechanism protects you and the University by keeping passwords and data secure through the use of encryption.
Question: Can I update my Windows or Macintosh computer using the DragonFly3 Installation Wizard when my computer is connected to the wired network or while connect to my home network?
Question: I'm using my Mac or iPhone/iPad/iTouch and I didn't use the Installation Wizard, what should I do?
Answer: It is recommended that you use the DragonFly3 Installation Wizard.
Question: I'm using my Mac or iPhone/iPad/iTouch and I didn't use the Installation Wizard, now I'm being prompted to Verify a Certificate, what should I do?
Answer: You may click "Continue" in the Verify Certificate dialog box when you are prompted to authenticate against the server "radius.irt.drexel.edu". Macintosh computers may also prompt you to enter the administrator password for the local computer before accepting the change.
Question: My mobile device only supports DragonFly (or DragonFly2), do I need to make this change?
Answer: No. This change is only necessary for the DragonFly3 wireless network.
Question: I forgot to make the change in-time, what should I do?
Answer: You may use the DragonFly3 Installation Wizard at any time.
Question: I'm using an operating system not supported by the Installation Wizard, what should I do?
: Reconfigure your device for DragonFly3 as you did when you first connected, or accept the certificate for authenticating to the server "radius.irt.drexel.edu". See DragonFly3 Configuration Parameters
for further information.