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Business Support Services Directory

For assistance with resetting a password, scheduling training, or installing any of the administrative business applications used at Drexel, please contact the appropriate support team listed below.

If you are unsure of which application you need help with or have additional questions, please contact the IRT Helpdesk (215-895-2020).

Password Resets

Application Supporting Department E-Mail
Banner IRT Core Enterprise Systems (CES)
Hyperion IRT Accounts & Security
Web*Financials IRT Core Enterprise Systems (CES)
WebTMA IRT Core Enterprise Systems (CES)

General Questions

Application Supporting Department E-Mail
Admissions and StudentLife Academic Information & Systems (AIS)
Accounts Receivable Student Financial Services
Financial Aid Academic Information & Systems (AIS)
Finance IRT Core Enterprise Systems (CES)
Human Resources and Payroll IRT Core Enterprise Systems (CES)
Research Administration IRT Core Enterprise Systems (CES)
SCDC Online Academic Information & Systems (AIS)
Web*Budget Office of Budget and Planning
Web*Finance IRT Core Enterprise Systems (CES)
Web*Salary Human Resources
Web*Telephone IRT Core Technology Infrastructure (CTI)