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Business Support Services Directory

For assistance with resetting a password, scheduling training, or installing any of the administrative business applications used at Drexel, please contact the appropriate support team listed below.

If you are unsure of which application you need help with or have additional questions, please contact the IT Helpdesk (215.895.2020).

Password Resets

Application Supporting Department E-Mail
Banner Drexel IT Core Enterprise Systems (CES) drexel_finsec@drexel.edu
Hyperion Drexel IT Accounts & Security accounts@drexel.edu
Web*Financials Drexel IT Core Enterprise Systems (CES) drexel_finsec@drexel.edu
WebTMA Drexel IT Core Enterprise Systems (CES) tmapassword@drexel.edu

General Questions

Application Supporting Department E-Mail
Admissions
 Academic Information & Systems (AIS) ais_admissions@drexel.edu
Accounts Receivable Student Financial Services drexel_ar@drexel.edu
Financial Aid Academic Information & Systems (AIS) ais_fa@drexel.edu
Finance Drexel IT Core Enterprise Systems (CES) drexel_finance@drexel.edu
Human Resources and Payroll Drexel IT Core Enterprise Systems (CES) drexel_hr@drexel.edu
Research Administration Drexel IT Core Enterprise Systems (CES) drexel_research@drexel.edu
SCDC Online Academic Information & Systems (AIS) ais_scdc@drexel.edu
Student Life, Student Advising & Support Services 
Academic Information & Systems (AIS)
 ais_student@drexel.edu
Web*Budget Office of Budget and Planning budget@drexel.edu
Web*Finance Drexel IT Core Enterprise Systems (CES) drexel_finsec@drexel.edu
Web*Salary Human Resources hris@drexel.edu
Web*Telephone Drexel IT Core Technology Infrastructure (CTI) telephone-request@drexel.edu