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Planned Outages

Service Interruption to University Voice Mail - Wednesday, June 1, 2016 - 11:00 PM - A planned outage has been scheduled for Voice Mail at all locations from Wednesday, June 01, 2016 at 11:00 PM until Thursday, June 02, 2016 at 5:00 AM. Beginning on Wednesday evening, June 1, at 11 p.m., Drexel University’s voice mail and voice menu applications will be unavailable for up to six hours while system maintenance is performed to increase capacity and reliability. During this time, telephone calls to the University that would normally reach a voice mailbox or a voice menu will be greeted with a brief announcement indicating that the university voice mail system is currently unavailable and callers should attempt their call again after 5 a.m. the following morning. Please note that telephone service will not be impacted by this maintenance; however, incoming callers that normally rely on a voice menu to reach their destination will be greeted with the announcement described above. This service affects the university voice mail system, which includes all university phone service beginning with the following numbers: 215-895-xxxx 215-571-xxxx 267-359-xxxx 215-553-xxxx 215-299-xxxx 215-405-xxxx Voice mail service provided by the College of Medicine or Tenet Healthcare will not be impacted by this maintenance. If you have questions or concerns regarding this maintenance, please call the IRT Network Operation Center at 215.895.6666 or email telephone-request@drexel.edu.

Banner and Web Financials Outage - Sunday, June 12, 2016 - 6:00 AM - A planned outage has been scheduled for Banner at all locations from Sunday, June 12, 2016 at 6:00 AM until Sunday, June 12, 2016 at 12:00 PM. Due to system maintenance, all Banner and Web Financials and Reporting systems will be unavailable Sunday June 12, 2016 from 6 am - 12 pm. We apologize for this inconvenience.