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Service Metrics

IRT strives to maintain a commercial-grade 99.5% availability level based on a 24x7 service clock. Unplanned service interruptions count against this standard. The table below shows rolling averages of service availability for the most recent complete month, quarter, and year.

Service April 2013 February '13 - April '13 May '12 - April '13
Banner 100.000% 100.000% 99.932%
DrexelOne 99.989% 99.996% 99.920%
Email 100.000% 100.000% 99.930%
File servers 100.000% 100.000% 99.994%
Networking 100.000% 100.000% 100.000%
Blackboard 99.868% 99.956% 99.996%