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SharePoint Access Support

Problem 1

When attempting to access the Drexel SharePoint home page you receive an Access Denied error.

Solution

  1. Ensure that you are entering your Drexel Domain password--which is used to access computers at Drexel and is not necessarily the same as your DrexelOne password. You may need to reset your domain password.
  2. If you still cannot access the site, please contact Web Support to check your Active Directory group settings.

Problem 2

A colleague provided you a link to a SharePoint TeamSite, but you receive an Access Denied error when signing in.

Solution

Contact that SharePoint site's administrator (usually the department's IT coordinator, team leader, or administrative assistant) responsible for managing membership and ask that they request access for you.