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Bb Vista
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Bb Vista Support
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Bb Vista Problem Report
Bb Vista Problem Report
Contact Information
Your Institutional E-mail Address
Your University Affliliation
Drexel University
Cabrini College
CGFNS
Cumberland University
doc.com
ELAM
Medaille College
BbVista Role
Student
Auditor
Section Instructor
Section Designer
Teaching Assistant
Problem Details
If applicable, which course, section are you experiencing the problem?
When did your problem occur?
Include date and time, be as specific as possible.
What is your specific problem?
Cannot see my courses in the Student Services tab
Cannot see my courses in the BbVista My Course List
Cannot see course materials
Cannot view Powerpoint slides/lectures
System is running slowly
System appears to be frozen
Cannot upload my assignment
My computer went down during my online quiz
Cannot see my grades
None of the above
Check all that apply
Accessing BbVista
I cannot login to BbVista via the portal (DrexelOne, DrexelOneMed, CabriniOne, or MedailleOne)
I cannot login to BbVista directly
I can login by cannot access all of my courses when logging in via the portal
I can login but cannot access all of my courses when logging in to BbVista directly
I can login and can access all of my courses
Select one if it applies to your situation.
System Information
Operating System
Windows XP
Windows Vista
Windows 7
Mac OS X (10.0-10.3)
Mac OS X (10.4)
Mac OS X (10.5)
Mac OS X (10.6)
Mac OS 9 or below
If other, please specify Operating System
Browser
Internet Explorer
Firefox
Safari
Opera
Chrome
AOL
Other
Browser version
(example: 3.0, 8.0 etc.)
Have you performed a browser check since you experienced your problem?
Yes
No
Did your browser check results show five green check marks?
Yes
No
Optional Contact Information
Name
Phone Number
Additional Information or Comments
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Bb Vista
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