Password Help
At Drexel, you may not tell anyone else your password, not your best friend, not your secretary, not IRT's help desk, not anyone. Letting someone else access your account puts you at great risk because they could drop your classes, change your benefits, or worse – and there'd be no way to prove that it wasn't you.
You should change your password at least a few times a year. Some accounts, like those that can access university information systems, have to get new passwords frequently to protect such data.
Good Password Guidelines / Password Rules
To protect yourself and your information, you should pick a really good password. In this case "good" means one that someone won't readily guess. Don't use your name, birthdate, address, etc. Don't use cultural references (geeks: NCC-1701 is a bad password). Don't follow a pattern like A1B2C3. To ensure the security and integrity of the password, it must meet the following criteria
- The password must be between 6 and 16 characters in length.
- It must have at least two letters and at lease one non-letter in it.
- The password can't be a word in any dictionary.
- The new password has to be different from any previous password by at least three characters.
- If the beginning and ending characters contain a non-letter, there must also be a non-letter in the middle. (i.e. 0 - 9)
Changing Your Password
When you want to change your password, log into CAMS and click on the big set of keys near your name.
Resetting a Forgotten Password
The Password Reset Wizard is a lifeline for users who have forgotten their passwords. Users must first set up the Password Reset Wizard it can be used – in other words, plan ahead. If you didn't set it up, it will still let you use it, but one one time – please, remember to set it up after that one-time "grace" use or you may be stuck without access at an inopportune time.
The Password Reset Wizard is accessible by clicking the "Help, I forgot my password" link on the front page of CAMS, the Computer Accounts Management Service. Instructions for setting up and using the Password Reset Wizard can be found on AskDrexel.
If you can't use the Password Reset Wizard, there are two other ways to reset your password. You can visit one of our help desks at the Korman Center on the University City campus or the New College Building on the Center City campus. If you can't come in, you may call the help desk at (215) 895-2020 during our regular hours.
We do not reset passwords via email.
