Frequently Asked Questions

Visit IRT's accounts page to pick up your accounts.

There are a number of University-licensed software programs available to the Drexel and DUCOM community, including Microsoft Office, Visual Studio, antivirus software, Acrobat Pro PDF-reading software, and others.  For more information, visit IRT's software page.

If you need software that is not available for free through IRT, discuss purchasing the program with your manager. Check the IRT website for discounted prices for many software packages.

The process varies depending on which account(s) you wish to reset:

• Banner: Follow the password reset instructions on the Academic Information Systems website
• DrexelJobs/DrexelMedJobs: Contact your Talent Acquisition Consultant.
• DrexelOne: Call the Help Desk at 215-895-2020
• Voicemail: Telephone support is available by contacting the following:
  • University City Campus: 215-895-5862 or telephone-requests@drexel.edu
  • Center City/Queen Lane Campuses: 215-762-1999 or http://www.drexelmed.edu/help

When you log in to DrexelOne, you should see an Employee tab.  If you see the tab, you are in the system.  If you do not see the tab, please call Andrea at 215-895-6380.

Visit the Employment Verifications page for full details.

There are two ways to perform an address change:

1. From your Drexel email account, email HRIS@drexel.edu with your updated information, including your University ID number.
2. If you do not have access to a Drexel or DUCOM email account, complete an information change form for Drexel employees [PDF] or an information change form for DUCOM employees [PDF]  and submit it to HRIS via mail to 3201 Arch St, Ste 430, Philadelphia, PA 19104 or fax to 215-895-1751.

Employees must bring a completed copy of an employee information change form for Drexel employees [PDF] or an employee information change form for DUCOM employees [PDF] and their updated and signed social security card to Human Resources:

• 3201 Arch St, Suite 430
• Bellet Building (1505 Race St), 1st Floor

We cannot accept marriage licenses, court orders, social security receipts, etc.

Visit the Career Opportunities page for more information about open positions at Drexel University and Drexel University College of Medicine.

The process depends on what category of student employee you are hiring:

• Regular student employees are hired through Electronic Personal Action Forms (EPAFs).  For more information about hiring a student, visit the How to Hire guide for Drexel Student Employees or the How to Hire guide for DUCOM Student Employees.  For more information about EPAFs, visit our EPAFs page.
• If you need to advertise an open position for the student to apply for, submit a Student Employment Job Listing.
• Work Study students are hired through the Financial Aid Department.  Please visit Financial Aid's Work Study page or the HR Work Study page for more information.

If you'd like to apply for an available job in another department, simply complete the online application on the Drexel Jobs website or DrexelMed Jobs website.

To be eligible for another position, you must have been in your current position for six months. After applying online, you can continue to check the status of your application online.

Contact the Career Development Center at 215-895-2185.

Fill out the Direct Deposit Form [PDF]  and submit it to Payroll by faxing it to 215-895-1615 or bringing it to the Payroll Office at 3201 Arch St., Suite 400.

Fill out a new W-4 [PDF] and submit it to Payroll by faxing it to 215-895-1615 or bringing it to 3201 Arch St., Suite 400.

Call the Payroll department at 215-895-2885.

For information on how to apply for tuition remission, please visit the Tuition Remission for Drexel employees page or the Tuition Remission for DUCOM employees page.

At Drexel and DUCOM, raises are merit-based, meaning that the size of an employee's raise is commensurate with the employee's performance over the past year.  Therefore, in order to receive the raise you deserve, an accurate and comprehensive self-evaluation is important.  We strongly suggest that as a Drexel or DUCOM employee, you consider the evaluation process to last throughout a full calendar year, and take notes on your performance accordingly.  Don't just concentrate on the positives – while it is important to have a list of projects on which you have performed well, it is equally important to keep track of how you have done in more challenging situations.  If you didn't achieve a goal or make a deadline, is there a good reason why?  How did you work to rectify the situation?  It is helpful to have these answers when filling out your evaluation.

 

For more tips on evaluating your performance, visit the How to Evaluate Your Performance page.

Each year, in addition to completing their evaluations, employees must also submit a Conflict of Interest, through DrexelOne, and take the Preventing Workplace Harassment discrimination and harassment program, through BbVista, in order to be eligible for merit increases.  You will be emailed about both the Conflict of Interest and Preventing Workplace Harassment when it is time to complete them.

As a Drexel or DUCOM employee, it is important to remember that your office computer is Drexel University property, and it should be used solely for work purposes.  That said, you should also protect your computer and accounts just as you would your home computer, which means you should not download potentially hazardous files or share your account information.

 

For more information on computer best practices, including recommendations on creating passwords and running antivirus software, visit IRT's Best Practices page.