Hospitality human resource development, management, self-service technology, tourism marketing

Dr. Joseph Lema is an assistant professor for the Hospitality Management program at Drexel's Goodwin College of Professional Studies. He has more than 10 years of management experience in the hotel and casino industry. 

Dr. Lema lectures and consults nationally and internationally in the areas of hospitality and tourism services related to self-service technology, management, and marketing. In addition, he serves on three editorial boards and is the faculty advisor for the International Council on Hotel, Restaurant, and Institutional Education Eta Sigma Delta Management Honor Society at Drexel.

Relationship of WWW usage and employee learning in the casino industry. International Journal of Hospitality Management, 2008. (Article Link)

Facilitating a bottom-up approach to tourism development through self-direction. Full Mountain Hospitality Time Project Management. Sappada, Italy, 2008.

When sports equal big bucks for a tourist destination: A three year comparative study of the Honolulu marathon. Consortium Journal of Hospitality and Tourism, Vol. 13, 2008.

Learning through technology in the hospitality industry. 14th Asia Pacific Tourism Association Annual Conference: Tourism and Hospitality in Asia Pacific. Bangkok, Thailand, 2008.

The 5th Asia Pacific CHRIE & 13th Asia Pacific tourism association joint conference “Coming of the Asian Waves”. Journal of Teaching for Travel and Tourism, Vol. 7, 2007.

An examination of Mississippi Gulf Coast casino management styles with implications for employee turnover. UNLV Gaming Research & Review Journal, Vol. 11, 2007.

Implications of self-service technology in the hospitality industry. 5th APac-CHRIE & 13th APTA Joint Conference. Beijing, China,  2007.

Self-efficacy, industry experience, and the self-directed learning readiness of hospitality industry students. Journal of Teaching in Travel and Tourism, Vol. 6, 2006.

Sustainable tourism that works using the bottom-up approach. 12th APTA and 4th APAC-CHRIE Joint Conference Proceedings. Hualien, Taiwan, 2006.

Japanese runners in the Honolulu marathon and their economic benefits to Hawaii. Tourism Review International: Special Issue on Japanese tourism, Vol. 9, 2005.

Food Service Management Professional (FMP) certification from the National Restaurant Association Education Foundation