The University has contracted with On Call International to provide emergency medical, political and natural disaster assistance, evacuation and repatriation coverage for faculty, staff and students participating on a university-affiliated international activity. Any Participant who has attained the age of 81, MUST contact the Office of Risk Management to ensure coverage is available.
On Call Coverage includes:
- Pre-trip planning assistance
- Referrals to local providers, translators
- Lost/Stolen travel documents assistance
- Coordination of emergency medical care and payment guarantee to local provider
- Coordination of evacuation in the event of a medical, political or natural disaster emergency
- Repatriation of remains
- Unexpected expenses assistance in cases of emergency
On Call is NOT your health insurer. In a medical emergency, On Call will assist in securing medical treatment, but ultimately any medical expenses are the responsibility of the individual.
You must contact On Call FIRST in the event of an emergency in order to access their services. On Call does NOT reimburse for expenses and will only cover services that have been arranged by them. On Call must pay and arrange for ALL Global Assistance Services.
Exclusions to the policy include, but are not limited to:
- Accident or injury resulting from participation in any hazardous activity including, but not limited to skydiving, bungee-jumping, hang gliding, deep sea diving, ballooning, rock climbing, martial arts, ziplining
- Expenses incurred for the treatment of a drug addiction
Please refer to the Membership Handbook for additional information.
Personal and/or non-employee travel
On Call has provided to Drexel employees the option of purchasing On Call Emergency Assistance Services at a discounted rate for personal travel and/or family members that might be traveling with the employee, whether for personal or business purposes. This discount would also apply in the case of club sport coaches who are volunteers (or any other non-employee associate/volunteer who would be traveling for Drexel).
Those who purchase coverage should purchase the Deluxe membership since this includes the political and natural disaster evacuation, which is included in Drexel's coverage.
Please note, it is the responsibility of the club/student organization to cover the cost of this insurance on behalf of their coach/leader if that person is a non-employee associate/volunteer of the University.
Medical Coverage While Abroad
As stated above, On Call Emergency Assistance is not insurance for medical treatment that may be needed when traveling abroad. It is the responsibility of all employees who travel abroad to ensure they have the appropriate insurance prior to departing.
Attached is a brochure regarding coverage abroad for those employees who are covered under any one of Drexel's BlueCard Programs, those medical plans by Independence Blue Cross. Please read the brochure and contact Blue Cross directly with any questions you may have.
In order to protect you and the University against liability in a foreign country, it is important that you advise Risk Management in advance of any University-related international programs, research, or travel abroad so that we can ensure appropriate insurance is in place. If you have any foreign exposures (as defined in the bullets below), please complete the information at the Foreign Exposure Registry site, https://departments.moss.drexel.edu/sites/ogc/risk/foreignLiability. If you are having trouble accessing the site, please go to, http://www.drexel.edu/irt/sharepoint, which has help with logging into SharePoint.
Specifically, we need to obtain information for the following:
- Research conducted by our faculty in foreign countries
- Student field trips abroad
- Study tours
- Trips abroad as part of a required class curriculum
- International Co-ops
- Affiliation/internship agreements abroad involving students
- Attendance at conferences and other meetings abroad
- Student organizations traveling internationally (e.g. Engineers without Borders)
- Faculty sabbaticals abroad
- Any other departmental trip or work conducted in a foreign country on behalf of Drexel University.
(Please do not list a trip that is administered by Study Abroad since they will be provided by the Study Abroad Office.)
If international programs, research, or travel abroad are not reported, the University’s insurance carrier may deny coverage in the event of a claim.