Housing Services Residence Hall services are provided as part of the on-campus living experience and included in the cost of housing. Use the links below to learn more about some of the services provided. Front Desk & Security The front desk is staffed 24 hours a day and controls access to the Residence Halls. Mail For information about mail services, mailing address and packages ResNet For information about phone, voice mail, internet and cable services. Laundry For information about laundry service or to report a problem. SnapDragon Concierge Services Visit the SnapDragon webpage for information on renting MicroFridges, summer storage, water bottle delivery service, on demand housekeeping, and more! Collection/Donation Request Box Form Please click the link above to access the form to request a collection or donation box to be in any of the Residence Hall lobbies. Clean & Green Vision Water- and energy-efficient laundry machines available Pest Control The University is contracted with an exterminator to treat the residence halls and 34th Street properties on a weekly basis and to immediately respond to emergency situations. To report a problem, submit a maintenance request via DrexelOne. In an emergency, contact the front desk or House Director on call immediately. Bed Bug Situations