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Building Managers at Creese Student Center and Ross Commons
Creese Student Center Information Desk Worker
Lounge 101 Attendant – Main Building
Ross Commons Desk Workers
Posting Policy Workers
Building Managers at Creese Student Center and Ross Commons
The position of Building Manager exists to facilitate the co-curricular
and administrative programs of the University and to assist the
programs of non-university organizations that have contracted use
of University facilities. This is a service-oriented position that
requires constant interaction with members of the University community
and the general public, which must be conducted in a manner that
brings credit to Student Union Operations and, ultimately, Drexel
University. It often requires a tone of firm-friendliness to enforce
the rules and mission of our department and work efficiently and
effectively with our patrons and building staff.
Responsibilities include:
- Regulating and monitoring the Creese Student
Center/Ross Commons by walking rounds and completing reports
- Monitoring events, including set-ups, staffing and procedures
- Identifying and resolving immediate operations issues in the building
- Supervising Information Desk, Game Room Attendants,
and Event Workers
- Assisting Student Union Operations administration with student staff training and development
- Executing emergency procedures (such as building evacuations or medical emergencies)
- Opening/Closing the Creese Student Center/Ross
Commons
- Modeling appropriate behavior and provide leadership for the Student Union Operations student staff
- Fostering communication among student workers
- Creating a friendly atmosphere in the Creese
Student Center/Ross Commonsfor students, staff and visitors, by
building positive working relationships with Contracted Services,
Public Safety and other campus entities
- Working with student workers to achieve a high level of customer service
- Ability to be flexible and handle different situations with confidence and leadership
- Additional duties as assigned by Student Union Operations Administration
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Creese Student Center Information Desk Worker
Information Desk Workers provide information regarding the Creese
Student Center, Drexel Campus, and surrounding community via the
phone and in person. Information Desk workers provide fast, friendly,
and professional services to the students, staff, and guests of
Drexel University.
Responsibilities include:
- Provide knowledge of Drexel University and surrounding Philadelphia area
- Distribute mail and faxes to administrative
staff
- Approve and post flyers
- Basic offices tasks
- Operate cash register
- Monitor the distribution of laptops and temporary IDs
- Monitor lost and found inventory
- Additional duties as assigned by Student Union Operations Administration
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Lounge
101 Attendant – Main Building
The Game Room Attendant provides professional, friendly service to
customers in the Game Room.
Responsibilities include
- Operate Ultima Fund Card Reader
- Dispense, organize, and maintain Game Room equipment
- Monitor game area, video games, and billiard tables
- Additional duties as assigned by Student Union Operations Administration
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Ross
Commons Desk Workers
Desk Workers provide information regarding Ross Commons services
and events. Information Desk workers provide fast, friendly, and
professional services to the students, staff, and guests of Drexel
University.
Responsibilities include:
- Monitor the distribution of laptops and tennis equipment
- Provide information regarding meetings, events, and functions within Ross Commons to patrons
- Assist with advertising within the building for events
- Monitor the distribution of lost and found items from Ross Commons
- Additional duties as assigned by Student Union Operations Administration
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Posting
Policy Workers
The Posting Policy Worker enforces the Drexel University Posting
Policy, by monitoring postings around campus on approved bulletin
boards inside and outside buildings at Drexel.
Responsibilities include:
- Monitor bulletin boards across campus for illegal postings
- Remove outdated postings from boards
- Post fliers for Student Union Operations functions across campus
- Keep file record of posting policy violations
- Assist with event advertising and mailings for Student Union Operations events
- Additional duties as assigned by Student Union Operations Administration
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