Blackboard
Blackboard Academic Suite 8.0 (not BB Vista) is the course management system that is used for online and hybrid courses at the College of Nursing & Health Professions. It is web based and designed to allow students and faculty to participate in classes delivered online or use online materials and activities to complement face-to-face teaching. Blackboard enables instructors to provide students with course-related materials, assignments, discussion boards, live classroom, online quizzes, communication features provided by your instructor, and more.
The degree to which Blackboard is used in a course varies. For example, instructors may supplement an on-campus class by putting their syllabus and handouts in their courses. In contrast, other courses may be conducted entirely through Blackboard, without any on-campus sessions. If you are enrolled in a course that uses Blackboard, be sure to find out how Blackboard will be used in that course.
Online Learning Technical Guidelines - Please read – Important Information. (PDF)
24/7 Technical Help
24/7 Technical Help, is available 365 days a year for all faculty and students. Create a ticket in the Drexel Blackboard Online Support Center for Drexel University or call 1-866-425-8410 for assistance.
(PLEASE NOTE: this should not replace your normal communication with your instructor when your questions are related to course material and the nature of assignments. Please write to your instructor with these questions).
Faculty Services and Contacts
Faculty should contact the Instructional Technology Coordinator for the following services:
- Blackboard System Technical Issues.
- Training, clinics, workshops and instructional design.
- WIMBA Classroom assistance.
Faculty should contact Caroline Feenan, Instructional Systems Administrator at ccf25@drexel.edu for the following services:
- Blackboard System Technical Issues.
- Blackboard login help.
- Adding and dropping students.
- Blackboard course shell requests.
Student Enrollment
Students are enrolled into Blackboard courses using registration information from Banner. Students may not be able to see their courses listed or be able to access them until the beginning of the term. We enroll students into courses for the upcoming term over the weekend before the first day of class. If you do not see your courses listed in Blackboard by the first day of class, please contact Caroline Feenan, Instructional Systems Administrator via email at ccf25@drexel.edu. Please have your full name, email ID, course number and section number ready.
PLEASE NOTE: If a student drops a course after the drop/add deadline, it may take up to one (1) business day for those changes to be reflected in Blackboard. Please contact your academic advisor to drop a course within the deadline.
Blackboard Email Policy
All students must activate their Drexel email account for use in our online courses. You can activate your email account with Drexel at http://accounts.drexel.edu once you have completed the registration process. Any email you send to your instructors must include your official Drexel name or ID and drexel.edu as part of your email address.
Passwords in Blackboard
Your password in Blackboard will be the same as your DrexelOne email password. For technical help with passwords or DrexelOne, contact the Drexel IRT Help Desk at 215-895-2020. For 24/7 Blackboard technical support visit Drexel Blackboard Online Support Center for Drexel University.