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SCC Client Satisfaction Questionnaire

SCC Client Satisfaction Questionnaire
Please help us improve our program by answering some questions about the services you have received at the Student Counseling Center (SCC). We are interested in your honest opinions, whether they are positive or negative. Your responses will not effect your treatment at SCC. We also welcome your comments and suggestions. Thank you.

1. Have you ever felt that SCC was more concerned with procedures than with helping you?
concerned mostly with procedures
concerned more with procedures
concerned more with helping me
concerned mostly with helping me

2. How satisfied are you with the quality of service you have received?
dissatisfied
mildly satisfied
mostly satisfied
very satisfied

3. How satisfied are you with the kind of service you have received?
dissatisfied
mildly satisfied
mostly satisfied
very satisfied

4. How satisfied are you with the amount of help you have received?
dissatisfied
mildly satisfied
mostly satisfied
very satisfied

5. You came to our program with problems. How are those problems now?
worse or much worse
no change
somewhat better
a great deal better
* denotes a required field

 
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