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Information you and your students may want to know about the Student Counseling Center (SCC).
Client base. The Center City Hahnemann campus SCC generally serves students from the College of Nursing and Health Professions, the School of Public Health, and the School of Medicine.
Cost. All services are free
Confidentiality. Individuals outside the SCC, including staff, faculty, and administrators, do not have access to any information collected by the SCC, and cannot find out whether a student is or has been a client at the SCC (without a student's express, written consent).
Staff. Clinical services are provided by 16 masters-level clinicians who are doctoral candidates in the clinical psychology program. They are supervised by the director and associate director, licensed psychologists and faculty in the Department of Psychology.
Common problems. Students come to the SCC for a variety of reasons including:
Emotional Problems
Feeling stressed/overwhelmed
Depression
General Anxiety
Panic
Trauma-related Difficulties
Bereavement
Relationship Problems
Romantic Relationship Difficulties
Family Conflict
Eating-Related Difficulties
Overuse of Drugs and Alcohol
Academic Problems
Test anxiety
Not performing to ability (e.g., learning disability)
Faculty and Staff Role
As faculty or staff you are often the first to hear about and see evidence of student difficulties. You are a vital link between students in distress and the resources that they need.
Identifying Students in Distress
While all students will experience occasional periods of sadness and anxiety, below are some indications that a more serious problem is occurring and professional help is warranted.
Frequent absences
Deterioration in work quality
Continual seeking of paper extensions, exam postponements, etc.
Detachment from classmates, surroundings
Deterioration of hygiene
Intense sadness, anxiety, irritability, or anger
Reports of concern from others
How to Respond to Students in Distress
Talk in private
Be direct (e.g., I've noticed that you recently have been _______, and I am concerned.)
Be sensitive and non-judgmental
Be aware of, and do not exceed, your own limitations as a source of student support
Consider making a referral to the Student Counseling Center (see below)
Tell students about the 24-hour City of Philadelphia Mental Health Emergency Line: (215) 686-4420
Follow-up later
How to make a referral to the Student Counseling Center
Referrals are made by giving students our main number which is (215) 762-7625. Students themselves, not the referrer, must call the SCC.
If a student appears to need your support/presence to follow through, consider having the student call the SCC from your office.
If a student appears to pose an imminent danger to self or others
call 911 or public safety/campus security
Main Campus: (215) 895-2222
Hahnemann Campus: (215) 762-7110
Queen Lane Campus: (215) 991-8102
¡æConsider accompanying to the nearest hospital emergency room
If a student appears reluctant to accept a referral, do your best to understand and discuss with the student the reasons the student is opposed to receiving services and correct any misperceptions (e.g., therapy is expensive, others will obtain private information, only very disturbed students should seek therapy).
If you are unsure about how to proceed, please call the SCC for a consultation.
Typical Intake Procedure
- Student calls SCC
- Meeting with intake specialist to record preliminary information
- Student provides additional information via questionnaire
- Director matches case to appropriate therapist
- Therapist contacts student to schedule intake session
- 1 - 1 1/2 hour intake session conducted
Hours of Operation:
8:30 - 5:00 Monday through Friday
Early morning and evening, by appointment
Partial List of Services
- Individual Therapy
- Couples Therapy
- Family Therapy
- Group Therapy
- Academic Counseling
- Academic Skills Testing
- Disability Assessment
- Psychological Assessment
- Referrals
- Mental Health Workshops/ Partial list of topics:
- Recognizing Depression
- Healthy Relationships
- Caring for Older Adults
- Dieting and Eating
- Assertiveness
- Psychosocial Aspects of Breast Cancer
- Improving Memory
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