Getting Rid of Junk Mail/Reporting Spam
What We Do to Block Spam:
In ongoing efforts to address the increasing numbers of SPAM proliferating throughout all email systems, IRT takes the following measures to identify and reduce the inconvenience caused to all of us by this type of mail.
1) All messages entering the mail servers, both IMS mail (@drexel.edu mail) and Exchange mail, will be assigned a SPAM score.
2) Any message with a score of 70 or greater (which according to the SPAM utility and our own testing is virtually always spam) will have a prefix [SPAM:XXXXXXX] added to the subject line of the message. The number of X's correspond to the spam score (eg. 7 X's=70,9 X's=90. Global filtering has been set up to file any message with this in the subject line into the email client's Junk E-mail folder for both Exchange and IMS mailboxes. This means SPAM won't be deleted by the system, but will be automatically filed in a mailbox folder readily accessible to the user.
If you are still getting messags tagged as SPAM:XX, please follow our instructions for creating a rule.
3) As with any folder, IMS Users must subscribe to the Junk E-mail folder to view its contents. Because only IMAP use the Junk Mail filtering reliably, the folder will not be visible to POP3 users. However, those users can use Webmail or an IMAP client to view it if desired.
4) The mail server will expire the contents of the Junk Mail folder in 28 days -- IMPORTANT: users are responsible for checking their Junk E-Mail folder for messages incorrectly identified as spam.
5)Once per week, the Exchange server will also expire messages older than 28 days and will move the messages into the user's deleted items folder. It will also send a short mail message indicating how many messages have been moved.
Reporting SPAM:
To report spammers to our mail server administrators, send Send the complete mail header information in your report so that
spam with complete email header information to:
spamreports@drexel.edu What You Can Do:
we may track down the true source of the mail and add that source
to our list of blocked senders. In order for our spam trackers to
assist you better, they need what is known as the "full header"
of the email. Most email clients only display the To: From:
Date: and Subject: lines of the headers. However,
what we don't normally see as email recipients is the path which
the email followed from its original SMTP outbound server to reach
our inbound mail server.
How to Retrieve Mail Header Information: SpamCop
is a public site dedicated to helping rid the net of this nuisance.
Use the link above to get the scoop on where to find this header
info for your particular mail client. Send the header info to
spamreports@drexel.edu.
Reporting Other Types of Mail or Network Abuse:
To report other types of network DOS attacks, compromised computer
connections from outside Drexel, or other unauthorized use of network
resources, use Abuse@drexel.edu, |
